Substantial changes to the oppositions register are finally coming, which will finally allow users to block annoying and unwanted calls, such as those resulting from the continuous advertising proposals by call centers. Here’s what changes with the upcoming legislation.

There are no certain dates yet, but according to the deputy minister for economic development, Gilberto Pichetto, by the end of January the change to the oppositions register should finally be approved, which will allow users to put their cell phone number on this black list, so that they will no longer be reached by continuous advertising calls.

The opposition registry is certainly not new, most recently reformed in 2018, although it remained a “dead letter” for the part that concerns mobile telephony. Finally, the turning point will come, with the decree-law of October 8, 2021, no. 139, coordinated with the conversion law of December 3, 2021, no. 205, bearing “Urgent provisions for access to cultural, sports and recreational activities, as well as for the organization of public administrations and on the subject of personal data protection”.

Already, articles 1 and 2 of Law no. 5 of January 11, 2018 considered the opposition register also with regard to the blocking of mobile numbers. Remained for over 2 years unimplemented, by January it could finally find practical application.

How to block unwanted calls

Finally, everyone will be able, following a specific request, to block the receipt of unwanted calls at the same time for all telephone users, both fixed and mobile, as long as they are in their name. It is possible to subscribe to the register starting from this page, choosing whether to register by phone, web, mail or registered mail. At the moment, however, we remind you that it is not yet possible to block unwanted calls on smartphones.

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Which unwanted calls can be blocked

The request can also be made electronically or by phone and in detail will allow you to oppose the:

  • the processing of your telephone numbers by an operator using the telephone;
  • processing of one’s own telephone numbers by means of automated calling systems or calls without the intervention of an operator;

In both cases to avoid receiving advertising material or direct sales, or for the fulfillment of market research or commercial communication. Among the peculiarities, the block may also occur for defined periods of time, and / or against one or more specific subjects.

What do you get who subscribes to the register

With the registration of oppositions are revoked all consents previously expressed, in any form or by any means and to any person, which authorize the processing of their telephone numbers fixed or mobile made for purposes of advertising or sales or for carrying out market research or commercial communications and is also precluded, for the same purposes, the use of numbers of the same type of telephone.telephone information transferred to third parties by the owner of the treatment on the basis of consents previously issued.

This means that: with this single registration you eliminate all possible permissions previously granted. In addition, the opposition to receive nuisance calls is also valid against third parties who acquire rights on the subjects initially holders of permissions.

What is excluded from the opposition register

Registration in this register does not, however, communications relating to specific contractual relationships in place, or ceased not more than thirty days, concerning the provision of goods or services. For these, however, it will be possible to expressly request revocation.

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Who must submit to the Register of Objections

The opposition register that protects users from unwanted calls is aimed at all operators who carry out call center activities, for calls with or without an operator, addressed to national fixed or mobile numbers. Moreover, violation of the rules relating to the register is punished with the administrative sanction of the payment of a sum from 50,000 euros to 150,000 euros.