How to Fix Galaxy A71 Not Charging Issues

Troubleshooting your Samsung Galaxy A71 not charging can be a frustrating experience. Whether the battery has completely drained or the charging cable is working intermittently, the steps you take now will have a significant impact on whether you get your device functioning normally again.

With the cost of a new phone running into the hundreds of dollars, it’s important to work to fix the device before taking it to a technician or replacing it entirely. This article will walk you through the steps you can take to try and get your Galaxy A71 charging again.

Check the Charging Port

The first step when troubleshooting a Samsung Galaxy A71 is to check the charging port. If there is any debris stuck in it, this can reduce or stop the flow of electricity. You should use a can of compressed air to blow out any dirt or dust, or a cotton swab moistened with isopropyl alcohol to clear away any build-up.

Verify the Charging Cable

Once the charging port is clear, it is important to inspect the charging cable, especially if it is the same cable in use since the device was purchased. Look for frayed or broken connectors, and if needed, replace the cable. Additionally, another thing to check is the USB wall adapter. If it is not a Samsung approved adapter, this could be the cause of the Galaxy A71 not charging.

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Check the Battery

If the charging cable and the USB wall adapter are functioning correctly, then it may be the battery that needs to be examined. To check the battery, use a third-party app like AccuBattery to monitor the charge level. This app will also allow you to check the battery health and how the battery is performing. If the battery is damaged or not performing well, it may need to be replaced.

Verify the Operating System

The next step is to make sure the Samsung Galaxy A71 is running the most recent version of the operating system. If the device has an out of date version, this could be the cause of the issue. You can check the current version by going to Settings > About Phone. Once the latest version is installed, restart the device and check if it starts charging again.

Power Cycle the Phone

If the device is still not charging after these troubleshooting steps, then it may be time to perform a power cycle. This will reset the device, clearing the RAM and closing any apps that may be running in the background. To power cycle the Samsung Galaxy A71, press and hold the power button for about 10 seconds until the device shuts off. Once the phone is off, press the power button again to turn it back on.

Reset the Device

If the device is still not charging after power cycling, the next step is to reset the device to factory settings. This will remove all personal data from the device, and return it to the same state as when it was first taken out of the box. Before carrying out a factory reset, it is important to back up any files and data in case they are needed later. To reset the device, go to Settings > System > Reset Options > Erase All Data.

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Check the Charging IC

If the device still isn’t charging after all of these steps, it could be an issue with the charging IC. To verify this, the device needs to be disassembled and the IC needs to be inspected. If the IC appears to be damaged, then it should be replaced. If the device is still under warranty, then it should be sent to a Samsung service center for repair.


Troubleshooting a Samsung Galaxy A71 not charging can be a difficult task. It is important to check the charging port, the charging cable and USB wall adapter, the battery, the operating system, and perform a power cycle before considering resetting the device or replacing the charging IC. Keeping these steps in mind should help to get the device charging again without the need for costly repairs or replacements.

For further assistance, Samsung provides helpful online resources such as support pages and tutorials, easily accessible through the Samsung support website. Additionally, Samsung also offers phone and live chat support, so if there are any further questions or complications with troubleshooting, then customers can get in contact with a Samsung representative.