Having a charging issue with your Moto G6 can be a real pain. Not only is it irritating to constantly worry about your phone running out of battery, but it can also be a sign of more serious problems. If your Moto G6 isn’t charging correctly, it could be a sign of a hardware malfunction or a faulty charging port. Luckily, we have a few tricks up our sleeve to help you troubleshoot and diagnose the issue. In this blog post, we’ll go over how to fix the Moto G6 charging problem.

Verifying the Problem

The first step in diagnosing the Moto G6 charging problem is to verify that the phone is actually having an issue. The easiest way to do this is to check and make sure that the phone is getting power when it’s plugged in. Some chargers may be faulty, or the cable may be too loose in the socket to make a proper connection. Make sure that the charger is plugged in all the way, and that the connection is secure.

Checking the Battery and Charger

Once you’ve confirmed that the phone is indeed having an issue, the next step is to check the battery and charger. Start by taking the battery out of the phone and checking it for any visible signs of damage. If there is any swelling or bulging, that could indicate that the battery is faulty and needs to be replaced.

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Next, check the charger itself. Make sure that the charging cable is working properly and that the power adapter is plugged in securely. You can also try using a different charging cable or adapter to see if the issue persists. If it does, then there is likely an issue with the phone itself.

Cleaning the Charging Port

If the battery and charger are in good condition, then the next step is to clean the charging port of the phone. Over time, dust and debris can build up inside the port and cause problems. Take a small brush (like a toothbrush) and gently clean out the port. This should remove any debris that may be preventing the charging cable from making a proper connection.

Updating the Software

If the charging port is clean, then the next step is to make sure that the phone’s software is up to date. Go to Settings > About Phone and check for any available system updates. If there is an update available, install it and see if that fixes the issue.

Factory Resetting the Device

If the software update doesn’t fix the issue, then you may need to factory reset your phone. This will erase all of the data stored on the device, so be sure to back up any important data first. To factory reset the Moto G6, go to Settings > System > Reset Options > Erase All Data (Factory Reset). Once the reset is complete, see if the charging issue has been resolved.

Checking for Hardware Issues

If none of the above steps have fixed the issue, then there may be a hardware issue with your phone. Check the charging port and make sure that there isn’t any damage or physical obstructions. If there is, then the charging port may need to be replaced.

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You should also consider getting the phone checked by an authorized repair center. They will be able to diagnose and repair any hardware-related issues that may be causing the charging problem.

Replacing the Battery

If all else fails, you may need to replace the battery of your Moto G6. This should only be done as a last resort, as it can be a costly and time-consuming process. You can purchase a new battery from an authorized repair center or online. Be sure to only buy batteries from reputable companies to ensure that you get a quality product.


Fixing the Moto G6 charging problem can be a tricky process, but with a bit of patience and troubleshooting, you should be able to resolve the issue. Start by verifying the problem and checking the battery and charger. If those don’t work, then try cleaning the charging port, updating the software, factory resetting the device, and checking for hardware issues. If all else fails, you may need to replace the battery. With any luck, one of these steps should fix the problem and get your Moto G6 up and running in no time.

It’s always best to check with an authorized repair center if you’re unsure about any of the steps mentioned here, as they will be able to diagnose and repair any issues with your device. For more information about troubleshooting and diagnosing the Moto G6 charging problem, you can refer to Motorola’s support page or reach out to a reliable electronics repair shop for assistance.